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If anything, I hope reading this newsletter has helped improve your business in someway. I can’t solve all the problems in the STR cleaning space, but I’m attempting to share everything I know in this newsletter.
This lesson is about automated scheduling and how you should absolutely have some tool that does it for you. This feature alone can save you countless hours each month and potential mistakes caused by human error.
My first attempt to managing our Airbnb cleaning schedule was pitiful. I had a Google Sheet for each Airbnb property (at the time we had 5-10). I shared the Google Sheet with each host and requested that they add in every booking they got so we could manually create the cleaning appt on our end.
Here’s a photo of one that I sent to the host back in the day.
I thought I was a genius for this system. Then, we started adding more and more properties. Once we hit 10, it was getting unmanageable. By 15 it was impossible to keep everything coordinated.
When I was onboarding a new host I told them about our system. She laughed and told me that should would absolutely not do this. I needed direct access to her calendar and the ability to schedule the cleans without her input.
It amazes me how many Airbnb cleaners are still manually adding every clean to their calendars. It’s one of the many reasons we built Same Day Turn which allows you to automatically sync your cleaning calendar with your hosts’ booking calendars (Airbnb, VRBO, Guesty, Hospitable, etc.).
Running a cleaning business without chaos means that every cleaning appointment comes in perfectly and automatically. If left up to human entry, there are bound to be errors, mistakes, etc. And how often does a host forget to tell you that they have a booking? With automatic scheduling, you never have to worry about it.
If you’re still manually booking every appointment and asking your hosts if there are any new bookings, check out Same Day Turn. You can get started for free for the first month by using code FREEMONTHSDT
Until next time!
Logan
