This email will save you a few thousand $$
Here's how to hire your first remote employee if you want the DIY approach (I've hired 6 total, 4 are still with me). 5 in the Philippines and 1 in Peru
Go to onlinejobs.ph (Philippines) or latam.jobs (latin America)
Create an account and pay the monthly fee (~$70 for PH and ~$100 for Latam).
Post the job that you're looking for. To apply, have them email you a video recording introducing themselves (this is so you can test English, background noise, environment, professionalism, etc. before you interview).
If they sound great and feel like they could be a good fit, move onto a 30-minute video interview. Ask behavioral questions, do mock calls with your sales script, etc. You'll want to interview several. Don't just pick the first one that you like.
When you decide you've found someone great, hire them on a trial period (~90 days).
Provide daily, hands on training for at least the first 2-3 weeks until you feel comfortable they can handle the tasks. They need to be confident and competent.
I personally would have them shadow you (or a member of your team) every day for the first week or two. Don't just send them a bunch of training videos on Loom.
You should be giving feedback along the way (almost every single day). Even after training, don't let a single day go by that you don't have a video call with them just to check in and provide support. Would recommend at least a 15 minute huddle every morning.
After 90 days, you'll have a formal review and decide if it's still a good fit. Consider adding a bonus after the first 90 days.
A few words of caution: - Don't expect to hire a unicorn. They can't possibly be good at marketing, sales, operations, and bookkeeping. This person doesn't exist.
Be very specific about what you're looking for. Be patient. A lot of times, if it doesn't work out, it's your fault, not theirs. Be respectful and treat whomever like you hire like you would any other individual. Just because they are remote doesn't mean they can't be an incredibly valuable part of your team
Until next time!
Logan
